Search found 214 matches

by admin
Sun Jun 04, 2017 3:30 pm
Forum: Version 3
Topic: Backup Delete Options
Replies: 12
Views: 111208

Re: Backup Delete Options

This should work.
... but it could be more user friendly ;)

Stephan
by admin
Sun Jun 04, 2017 3:12 pm
Forum: Version 3
Topic: Backup Delete Options
Replies: 12
Views: 111208

Re: Backup Delete Options

Your weekly jobs are planned for Monday. But your job is not running on Mondays so they are never created.

Stephan
by admin
Sun Jun 04, 2017 1:06 pm
Forum: Version 3
Topic: Backup Delete Options
Replies: 12
Views: 111208

Re: Backup Delete Options

Can you please send me the background service log by mail. You can find it in the help menu.

Stephan
by admin
Sun Jun 04, 2017 12:51 pm
Forum: Version 3
Topic: Re: Start Instance by Tag
Replies: 3
Views: 44015

Start Instance by Tag

To start an instance with a certain tag you need to add a tag with this name in the "Key" value to the instance. Using your example: Go to AWS console and a add a tag with Key="SupportServer" to your instance. Then enter "SupportServer" in the tag field of the "Sta...
by admin
Sat May 27, 2017 2:20 pm
Forum: Version 3
Topic: Installation problem
Replies: 3
Views: 41180

Re: Installation problem

To run AutomatiCloud you don't need any direct connectivity to your instances. But you need internet access to AWS services. Try openeing the AWS console and check your firewall and proxy settings.

Stephan
by admin
Sat May 27, 2017 2:19 pm
Forum: Version 3
Topic: Installation problem
Replies: 3
Views: 41180

Installation problem

Hello, I just installed your product (version 3.3.822.1025) on my Windows 10 system. It has ASP .Net 4.6 installed. It is on our company network that has a vpn connection to our AWS VPC. I am having a problem trying to create any type of job. When I click the Add button and select any of the choices...
by admin
Sat May 27, 2017 2:16 pm
Forum: Version 3
Topic: AWS credentials invalid - after upgrade
Replies: 3
Views: 42740

Re: AWS credentials invalid - after upgrade

This message shows up when AutomatiCloud is not able to login to AWS services. Please check your firewall and proxy settings.

Stephan
by admin
Sat May 27, 2017 2:13 pm
Forum: Version 3
Topic: AWS credentials invalid - after upgrade
Replies: 3
Views: 42740

AWS credentials invalid - after upgrade

I've recently tried upgrading from v3.1 to v3.3, during a windows server upgrade (2012 -> 2016). I can't get the new version to work, it keeps throwing "AWS credentials invalid", even though the credentials are correct. I've updated the policy according to the new policy required by 3.3, b...
by admin
Sat May 13, 2017 10:15 am
Forum: Version 3
Topic: incremental snapshot
Replies: 7
Views: 63268

Re: incremental snapshot

Unfortunately Amazon offers no tools to sees what's happening behind the scenes of their replication. You should open a support case and ask them for help. As these numbers are relevant for the invoicing they should handle it with priority even if you don't have a support contract.

Stephan