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Backup EC2 won't run unless instance stopped/started

Posted: Sat Jun 18, 2016 4:36 pm
by twiginteractive
I'm running a single-instance webserver EC2 and want to backup it up daily. Automaticloud looks perfect for this - except the BackupEC2 job will not run unless I select "stop instance before backup". I don't want to use this option because it'll cause several minutes of downtime every day - and I don't need to capture the transient data that is lost in a live backup.

Right now I am using the evaluation version but I only want to upgrade to the paid version if this is fixed.

If I check "stop instance before backup" and "start instance after backup" everything runs as it should. If I uncheck these 2 boxes, NOTHING happens (I checked the service log and the email notifications to be sure)

Please advise - thanks.

Re: Backup EC2 won't run unless instance stopped/started

Posted: Sun Jun 19, 2016 7:13 pm
by admin
This is is a known bug that will be fixed in the next version.

Stephan

Re: Backup EC2 won't run unless instance stopped/started

Posted: Thu Jun 23, 2016 4:40 pm
by admin
fixed in 3.2.629

Stephan