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After volume is resized and its name changes, task fails and cannot be corrected

Posted: Fri Jan 20, 2017 6:10 pm
by timfitzjca
Issue #2 that we're having came up over the last few days after we resized one of the volumes for which we have a recurring job. The job now fails because the volume name was changed when it was resized. Two issues from this:

- The log doesn't show the failed attempt -- the only way we can tell that it failed is that if we view the raw log file, there's an error indicating that the volume does not exist. Shouldn't the in-app log show a failed result for this task?
- If we try to edit the task to correct the volume name, the volume drop-down fails to populate and since text cannot manually be entered in this field, there is no way to fix the task, so we have to recreate it from scratch.

Thanks!
Tim

Re: After volume is resized and its name changes, task fails and cannot be corrected

Posted: Fri Jan 20, 2017 8:20 pm
by admin
Volumes are referenced by their volume-id and not by their name. Can you please post the error message from the log.
Do you have a license? For volumes larger than 500GB you need one. If you resize your volume over this limit you will experience the effect you describe.
http://www.automaticloud.net/licensing/

Stephan

Re: After volume is resized and its name changes, task fails and cannot be corrected

Posted: Mon Jan 23, 2017 5:32 pm
by timfitzjca
Hi Stephan,

Thanks for your replies. We do have a license. My saying "volume name" was inaccurate; I apologize -- I did mean to refer to the volume-id.

After the volume was resized, the task failed with this error:

ERROR AWSCreateSnapshotJob - Can't get volume status: vol-a9e25d4f (Exception: the volume 'vol-a9e25d4f' does not exist.)

Turned out the volume's id had changed, hence the error, but we couldn't select the new id from the volume-id dropdown because it wouldn't drop down when clicked.

We did find a workaround -- if you changed the instance on the task to a different instance and then went back, you could reselect the volume. It sounds like maybe the volume list just isn't being refreshed?

Thanks,
Tim

Re: After volume is resized and its name changes, task fails and cannot be corrected

Posted: Mon Jan 23, 2017 9:38 pm
by admin
I will test this.

Stephan